Backup Exec – “Unable to Create Selection List”

 

A little while ago I was cinfiguring Symantec Backup Exec 12.5d for a client of mine.  It turns out that they had a large number of exclusions in their backup job.  Normally this is not a problem but since Symantec Backup Exec 11d, Symantec have added a little security feature that does not let the selection list xml file grow beyond 200KB.

The Symantec knowledge base article can be found here:

 

http://support.veritas.com/docs/286488
http://seer.entsupport.symantec.com/docs/302048.htm

The article mentions that the “issue” has been fixed with a hotfix for Backup Exec 11d, however, I have a fully patched installation and the error still occurs, also, if this was an acknowledged “issue” why is this still a problem in Backup Exec 12.5??

Anyway, for those of you who need to fix this without installing the hotfix or could be one of the select few, like me, who have the hotfix installed but still can’t create large selection lists, perform the following steps:

1. Click on Start then select Run
2. Enter regedt32 then click OK
3. Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Server]
4. Create a new DWORD called = MaxRpcDatablockSize
5. The value of the key should be = ffffffff

 After making the change, restart your Backup Exec services.